This solicitation is now closed.
The Maryland, US Virgin Islands, and Delaware WIC Program missions are critical to the health and welfare of WIC program participants. Without knowledgeable technicians, these programs run the risk of being unable to serve the citizens most in need of WIC services, provide adequate support to staff who rely on the system daily, and implement future enhancements that are either requested or mandated by the State or USDA.
Maryland WIC serves approximately 138,931 women, infants, and children, and has approximately 747 authorized vendors who accept and redeem electronic WIC benefits (eWIC). Maryland WIC also authorized Farmers Markets to accept and redeem eWIC benefits issued for fruit and vegetables. Approximately twenty-five (25) farmers participate in the program at this time.
The USVI WIC Program has five (5) clinics located throughout the islands of St. Thomas, St. Croix and St. John. They have twenty-two (22) staff members, and issue benefits to an average of 4,258 participants each month that are redeemable at twelve (12) authorized vendor locations.
The Delaware WIC Program has eleven (11) clinics located throughout Delaware. They have sixty-five (65) staff members and issue benefits to an average of 18,501 participants each month that are redeemable at eighty (80) authorized vendor locations.
The Maryland Department of Health (MDH) is issuing this CATS+ TORFP in order to obtain a TO Contractor to host, support, maintain and enhance the management information system, Women, Infants and Children (WIC) on the Web (WOW), for the Maryland (MD), US Virgin Islands (USVI), and Delaware (DE) WIC Programs. The TO Contractor selected for this TORFP shall be responsible for supporting the MD WOW, USVI WOW and DE WOW systems.