Solicitation Overview

This solicitation is now closed.

Nevada Electronic Benefit Transfer (EBT) and Cash Benefit System Project
Solicitation No.
NV 3292

The State of Nevada Purchasing Division on behalf of the Nevada Department of Health and Human Services (DHHS) is seeking a vendor to provide Electronic Benefit Transfer (EBT) services and Cash Benefits for the Special Supplemental Nutrition Program for State of Nevada and Inter Tribal Council of Nevada Women, Infants, and Children (WIC); the Supplemental Nutrition Assistance Program (SNAP); and the Temporary Assistance to Needy Families (TANF) Program. Nevada is also seeking a vendor who can provide web-based applications for mobile notification services.

The EBT and Cash Benefit systems will result in as little disruption or change as possible to the current card system operations for the WIC Programs, SNAP, and TANF in Nevada.  The RFP will result in a contract between the EBT Contractor and the Nevada Division of Public and Behavioral Health (DPBH) for WIC EBT services and a second contract between the Division of Welfare and Supportive Services (DWSS) for SNAP and TANF EBT and Cash Benefit services.  The contracts will replace existing contracts with Fidelity Information Services (FIS).  Custom Data Process (CDP) is a subcontractor for Fidelity Information Services that provides EBT services to this program.

The purpose of the RFP is to procure an experienced EBT system contractor to transfer their system to the Nevada WIC Programs (the State and ITCN WIC Programs), SNAP EBT operations, and TANF Cash Benefit operations. The anticipated contracts start date is approximately June 30, 2018.  It is anticipated that the EBT contractor will operate the system in the involved Nevada programs for a time period up to eight (8) years, the maximum amount of time allotted by the State’s Purchasing Division.

Procurement Type
Full and Open Competition
Solicitation Type
Request for Proposal (RFP)
Contract Type
Firm Fixed Price
541519 - Other Computer Related Services
Release Date
Wednesday, August 16, 2017
Close Date
Tuesday, November 21, 2017
Projected Award Date
Thursday, January 4, 2018
Point of Contact (POC)
Ronda Miller, Purchasing Officer II
State of Nevada, Department of Administration Purchasing Division
515 E. Musser Street, Suite 300
Carson City, NV 89701