This solicitation is now closed.
The purpose of this RFP is to acquire the services of a WIC electronic benefits transfer (EBT) support person (WIC EBT contractor). The WIC EBT contractor will support the implementation of online outsourced WIC EBT for the South Dakota WIC Program by performing WIC EBT implementation activities. It is anticipated that the WIC EBT contractor will provide full-time services from the beginning of the WIC EBT contract until WIC EBT is rolled out statewide in South Dakota and implementation closeout activities have been completed. Following the contract period, and at the WIC Program’s discretion, the WIC EBT contractor may be requested to continue to support the program in the roll of WIC EBT Program Specialist as either a contractor or as a state employee.
Refer to Section 3.0 for the Scope of Work.
Refer to Section 7.0 for the project background and estimated timeline.
Refer to Section 8.0 for acronyms and definitions.
At the conclusion of the contract, the goal of the South Dakota WIC Program is to offer the WIC EBT contractor a full-time staff position as EBT Program Specialist. The position will involve coordinating on-going WIC EBT operations such as WIC retailer system testing, maintaining the UPC database, conducting queries in SD WIC-IT or the WIC EBT system for requested data or reports and maintaining system documentation and training materials. The position will also include general support of South Dakota WIC Program operations.